Wundau helps people who care about one another show up each day — a gentle way to know everyone is doing OK, with optional content shared inside private circles.
Questions, problems, or feedback? Email us at support@warm-byte.com and we’ll get back to you.
You can delete some content you created from its menu inside Wundau without deleting your account. For other data associated with your account, email support@warm-byte.com, tell us the email address on your Wundau account, and describe what you want deleted. We will confirm the request through that account email before acting. We may retain some limited records when reasonably necessary for security, fraud prevention, dispute handling, or legal obligations.
Inside Wundau, tap the flag on another member’s card, comment, challenge, response, or shared milestone to report it. You can also open the member list and use the menu beside a member to report or block them. Reported content is hidden from you immediately while we review it. Blocking hides authored optional content, including notes, comments, challenges, responses, and milestones, and stops direct invitations and related notifications between you and that member in the selected circle.
If you cannot use the in-app report, email support@warm-byte.com with “Wundau safety report” in the subject. Do not attach or repeat sensitive personal information unless it is needed to identify the issue. We review safety reports as promptly as we reasonably can; timing depends on the information available and the nature of the issue. Credible threats or immediate danger should also be reported to the appropriate local service; Wundau is not an emergency service.
You don’t need the app to delete your account. Email support@warm-byte.com, ask us to delete your account, and tell us the email address on your Wundau account. To check the request really comes from you, we send a confirmation to that address and delete the account once you reply to that message. If you used Sign in with Apple and chose “Hide My Email”, you do not need to write to us from the private relay address — replying to our confirmation is enough. We will permanently delete the account data Wundau controls — your profile, check-ins, moods, notes, photos, voice messages, comments, reactions, challenges, optional birthday settings, invitations, and circle memberships. Note that deleting your Wundau account does not cancel an App Store or Google Play subscription — cancel it in your store account (see “Manage a subscription” above), or you may keep being charged. Subscription and payment records held by the App Store, Google Play, or RevenueCat are handled under their respective policies. We may retain some limited records when reasonably necessary for security, fraud prevention, dispute handling, or legal obligations. We will confirm once it’s done.
See our Privacy Policy and Terms of Use.
Wundau — operated by Warm Byte, Taiwan.