Wundau helps people who care about one another show up each day — a gentle way to know everyone is doing OK, with optional content shared inside private circles.
Questions, problems, or feedback? Email us at support@warm-byte.com and we’ll get back to you.
Inside Wundau, tap the flag on another member’s card, comment, challenge, response, or shared milestone to report it. You can also open the member list and use the menu beside a member to report or block them. Reported content is hidden from you immediately while we review it. Blocking hides authored optional content, including notes, comments, challenges, responses, and milestones, and stops direct invitations and related notifications between you and that member in the selected circle.
If you cannot use the in-app report, email support@warm-byte.com with “Wundau safety report” in the subject. Do not attach or repeat sensitive personal information unless it is needed to identify the issue. We review safety reports as promptly as we reasonably can; timing depends on the information available and the nature of the issue. Credible threats or immediate danger should also be reported to the appropriate local service; Wundau is not an emergency service.
You don’t need the app to delete your account. Email support@warm-byte.com, ask us to delete your account, and tell us whether you signed in with Google or Apple. To check the request really comes from you, we send a confirmation to the email address on the account and delete it once you reply to that message. If you used Sign in with Apple and chose “Hide My Email”, you do not need to write to us from the private relay address — replying to our confirmation is enough. We will permanently delete the account data Wundau controls — your profile, check-ins, moods, notes, photos, voice messages, comments, reactions, challenges, optional birthday settings, invitations, and circle memberships. Note that deleting your Wundau account does not cancel an App Store or Google Play subscription — cancel it in your store account (see “Manage a subscription” above), or you may keep being charged. Subscription and payment records held by the App Store, Google Play, or RevenueCat are handled under their respective policies. We may retain only minimal records where security, fraud prevention, dispute handling, or law requires it. We will confirm once it’s done.
See our Privacy Policy and Terms of Use.
Wundau — operated by Warm Byte, Taiwan.